Shipping policy

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. 

Potential delays due to a high volume of orders or postal service are problems outside of your control.

 

GERMANY & EU shipping rates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time: 3 to 5 business days
Free shipping within Germany & European Union

 

International shipping rates

Shipping charges for your order will be calculated and displayed at checkout and may vary depending on the country.

Estimated delivery time: 5 to 10 business days
shipping costs: € 9,95 worldwide (except Germany & EU)


Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. TOM REBL is not responsible for these charges if they are applied and are your responsibility as the customer.

 

Check the status of your order

If you haven’t received your order within 10 working days after placing the order, please contact us at rebland@tomrebl.com with your name and order number, and we will look into it for you.

 

If you have any further questions, please don't hesitate to contact us at rebland@tomrebl.com.